For hygienic reasons, make sure your hands are clean.
Plug in your mask by inserting the end of the wire into the included wall plug.
Insert the wall plug into any ordinary electric outlet.
Push the POWER button on the controller.
The display will show the heat level and the countdown timer.
Adjust the heat setting and the timer setting to suit your personal preferences.
The 4 available heat settings are as follows: HIGH, MED-HIGH, MED, & LOW.
If the mask is too hot, drop it down to a more comfortable heat level.
It is recommended to wear the mask for 10 minutes in the morning and in the evening.
If you would like to wear it longer, just push the TIMER button to increase the time.
When the countdown timer reaches 0, the mask will automatically turn off.
Many people have commented that the mask gets dirty from makeup, tears, etc.
We now include a washable cover which you can wrap around the mask while wearing it.
If your actual mask gets dirty, you may wipe it down with a Baby Wipe or damp cloth.
Do not submerge the mask in water.
Right after wearing the mask, it is recommended that you express the oils from your eye lids.
There are two methods, feel free to choose whichever works best for you.
One way is to take your clean finger and rub your eye lids in a sweeping motion TOWARDS your eye lashes.
For the upper eye lids, you would use your finger and sweep in a downward motion.
For the lower eye lids, you would sweep your finger in an upward motion.
This can be done for 5 seconds on each lid.
The alternate method can be seen on a video on our website at: www.DryEyeMask.com.
The concept of expressing the oils is as follows:
Natural oil is stored in your upper and lower eye lids.
You need that oil to flow freely into your eyes with each blink.
The oil secrets near the base of your eye lashes. By sweeping your lids, you are helping the oil flow out.
Do not worry if you see blurry for a moment or two after the treatment. This is indicative that the treatment is working.
You will notice a notch on the right side of your storage box.
This is put there so that you can keep your mask neatly stored inside the closed box, with the wire plugged into an outlet.
The mask comes with a 6-month warranty.
For customer service issues, please just reach out to us at: Help@DryEyeMask.com. Most emails are answered within 1 hour.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit, not expressly approved by the party responsible for compliance, could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
After Nov.2, 2018, all products that previously required verification or Declaration of Conformity must be authorized under Suppliers Declaration of Conformity.
The USB wall plug is UL approved.
Made in China.